You can schedule appointments after Clients book with you.
A Booking Request stays Open until the Client pays. Once their first payment goes through, the request moves to Booked, and that's when you can schedule appointments on it.
Schedule an appointment in two ways:
Tap the plus button in the bottom navigation bar, tap Schedule Appointment, and pick the Booking from the list
Open the booking request, tap the menu (top right), and tap Schedule Appointment
In the Schedule Appointment sheet, set:
Location: set automatically to the location the Client chose when they Booked (this can't be changed)
Appointment Type: Hourly, Half-day, Full-day, or Consultation
Date, Start Time, and End Time
You can schedule as many appointments as a booking needs.
Don't see the Booking you're looking for?
The plus button opens three options: Schedule Appointment, Request Deposit, and Request Payment. Each one lists only the Bookings it works on, so the list looks different depending on which you tap.
Schedule Appointment lists Booked requests only. If the request you want is still Open, it needs a paid Deposit first. Request one if you haven't already. Once the Client pays, the request moves to Booked and shows up in the list.
Reschedule an appointment
Open the appointment from your Calendar or from the Booking, tap Edit appointment, change the date or time, and save.
Before you save, the sheet tells you whether your Client will hear about it. Only a new start time notifies them. Changing just the end time or the appointment type doesn't.
Cancel an appointment
From your Calendar: tap the appointment, then tap Cancel appointment.
From the Booking: open the appointment's menu and tap Delete appointment.
Canceling can't be undone. It cancels the appointment only. The Booking and any payments on it stay the same, and your policies cover anything around Deposits.
When your Client hears from us
We send your Client an email for each of these, plus text and push notifications if they've turned those on:
Scheduled: when you schedule a new appointment
Moved: when you change the start time
Canceled: when you cancel an upcoming appointment
Reminder: the day before, as long as you scheduled it at least 24 hours ahead
We don't message your Client when you change only the end time or appointment type, or when you cancel an appointment that's already passed. Changes you make in a connected Google Calendar notify your Client the same way. See How to sync your Google Calendar.
Prefer Clients to self-schedule? Turn on an external calendar link in your Scheduling settings, and it'll be sent to Clients after they pay a deposit. Read more here.