Life happens. If you need to move your appointment, reach out to your Artist as early as possible. Tap Messages in the bottom navigation bar, or the Chat button on your Booking.

Once your Artist reschedules your appointment, we'll notify you with the new time by email, and by text and push notification if you've turned those on. To turn them on, tap the menu icon in the top right, then Account, then Notifications.

Every Artist sets their own policies for rescheduling and cancellations, including anything around Deposits.

You agreed to their policies when you Booked, so it's worth a quick look to see what applies. You can find their policies any time on their profile, under the More tab.