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How do I change my account settings?

How Clients change their name, phone number, location, profile picture and notification settings on CO:CREATE.

Change your name, phone number, location, profile picture and notifications from Account in the CO:CREATE main menu. This article is for Clients.

How do I change my name, phone number, location or profile picture?

You change your personal details on the Personal Info screen.

  1. Tap the menu icon in the top right of the CO:CREATE app.

  2. Tap Account, then Personal info.

  3. Change any of these: your profile picture, First name and Last name, Phone number with its country code, or Location (your city, state or country).

  4. Tap Save in the top right. A "Changes saved" message appears.

If you leave the screen without saving, the CO:CREATE app asks "Leave unsaved?" Tap Continue to discard your changes.

Can I change my email address?

Your email address is shown on the Personal Info screen, but you can't change it in the CO:CREATE app. To change your email address, contact the Support Team through Get Help in the main menu or at [email protected].

How do I hide NSFW content?

Personal Info has a setting to blur NSFW (not safe for work) content, such as tattoo photos that show nudity. On the web, turn the setting on or off on the Personal Info screen. On iOS, this setting can only be changed on the web.

How do I change my notification settings?

You choose how CO:CREATE notifies you on the Notifications screen.

  1. Tap the menu icon in the top right of the CO:CREATE app.

  2. Tap Account, then Notifications.

  3. Turn each type of notification on or off.

  4. Tap Save in the top right.

Notifications come in two groups:

  • Bookings: updates about your Bookings, appointments and messages from Artists. Push and SMS notifications can be turned on or off. Email notifications for Bookings are always on, so you never miss a payment request or appointment.

  • Marketing: articles, news and features from CO:CREATE. Push, SMS and email notifications can each be turned on or off.

If you turn on push notifications and your phone hasn't allowed them yet, the CO:CREATE app asks you to tap Open Settings and allow notifications there.

How do I delete my account?

To delete your account, tap the menu icon, then Account, then Personal info, and tap Delete my account at the bottom. See How Do I Delete My Account or Data? for what happens next.

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