Message your Artist when you need to reschedule your appointment.
Life happens. If you need to move your appointment, reach out to your Artist in the CO:CREATE app as early as possible.
Every Artist sets their own policies for rescheduling and cancellations, including anything around Deposits.
You agreed to their policies when you Booked, so it's worth a quick look to see what applies. You can find their policies any time on their profile.