After a deposit is paid and a session is booked, you can request the remaining balance (also called the session balance) directly through CO:CREATE.
Here’s how to do it step by step:
Step 1: Locate the Booking
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Go to your Artist Dashboard
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Click Inquiries from the right-hand menu
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Select the Booked tab to see confirmed sessions
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Choose the Booking Request you want to request payment for
Step 2: Request a New Payment
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At the top of the screen, click Request New Payment
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You’ll be prompted to complete the following:
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Appointment Date
Select the correct appointment from your session list -
Amount Due
Enter the remaining balance you’re charging for the session -
Project Status
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If this is the final session, check “Is this project completed?”
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If there’s another appointment coming, leave this unchecked
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Add a personalized message if you want to share details or next steps with the client
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Click Request Payment to send it
The client will receive a secure link via email and text to pay the remaining balance through CO:CREATE.
Step 3: Mark the Project as Completed
Once the final payment is made and the project is finished:
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Scroll down in the Booking Request and click Mark as Completed
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The project will move from the “Booked” tab to the Completed section in your dashboard
Need to reopen a project?
No problem. Just open the completed request, scroll down, and click Mark as Open to move it back to your active bookings.