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Deposits on CO:CREATE

Safely and securely request deposit payments on CO:CREATE through our payment processor, Stripe to stay organized.

We ask that with any booking requests that start on CO:CREATE, that the deposit gets taken on platform. The booking system and tools we offer Artists are completely free, Artists keep 100% of what they charge. To maintain this, we charge clients a single $10 booking fee in addition to the deposit amount requested by an Artist.

Artists can request a deposit to accept an Open Booking Request.
  • Only one deposit can be requested per Booking Request
  • Deposits can only be requested on Custom Booking Requests.
  • Wanna Do’s can only have deposits paid up front, and move straight to “Booked”

How to Request a Deposit:

There are two ways to open the Request Deposit sheet, by tapping the "Next Step" banner at the top of the booking request, or the contextual menu in the top right corner:

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Next Step banner:

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Contextual menu:

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  • Tap “Request Deposit” to open the request deposit sheet.
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Request Deposit sheet

Tapping either the next step banner or contextual menu will open a Request Deposit sheet.

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Deposit requests have three fields:

    1. Deposit amount (Required)
      1. The client will pay this amount, plus a $10 booking fee, and 3% Stripe processing fee. You keep 100% of what you request.
    2. Expiration (Required)
      1. Request will expire and cannot be paid after the selected amount of time. Default is 30 days.

    3. Total Estimate (Optional)
      1. Shows on the Booking Request, and is sent to the Client in chat alongside the deposit request
        - Can be a single amount or a price range
        - Artist can specify as desired by including “per session” or “per hour” etc.
Custom deposit amount:

To request a custom amount, tap on the “Custom” bubble, and type the desired amount.

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Expiration:


All deposit requests expire from 1 to 30 days after sending the request. Once expired, the client can no longer pay the deposit amount. The artist can either renew the deposit, or decline the booking.

- Clients are sent a reminder 24 hours prior to a deposit expiring to pay, otherwise the link sent will no longer be accessible.


Total Estimate:

If the artist wants to quote the client an estimate for the project or for each session, they can add it here. This field is not required, but if included will display on the Booking Request detail page.

Deposit Requested 

After a deposit is requested, it is logged on the Booking Request page in a new “Payments” section, which is now anchored to the top of the Booking Request detail page.

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Tap on the payment card to:
  • View the deposit details
  • Access a payment QR code
  • Edit the deposit request
  • Delete the deposit request

Edit deposit requests

All parts of a deposit request can be edited if needed, until the deposit is paid.
Unpaid deposit requests can be edited in two ways:

1. Tap the card in the Payments section
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- Opens deposit request details → Edit deposit

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2. Tap the menu (Top right)
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- Opens Actions menu → Edit deposit request

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Delete deposit requests or Decline an open booking request

Deposit requests can be deleted (cancelled) and declined if the artist decides not to accept the project.

1. Tap the card in the Payments section
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- Edit → Trash icon → Confirm

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OR

2. Tap the menu (Top right)
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- Actions menu → Cancel deposit → Confirm → Decline Request
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